Cashier Salaries in Kenya

A cashier is a person in charge of accepting payment from customers who wish to purchase goods or services. Depending on the size of each particular business, they may work in teams or on their own.

Duties of a Cashier

• Receive payment in form of cash, check, credit cards, vouchers, or automatic debits.
• Selling items, services, or admissions to customers.
• Issue change, receipts, refunds, or tickets
• Maintaining receipts, records and withdrawals
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Resolve customer complaints.
• Calculate total payments received during a time period, and reconcile this with total sales.
• Pleasantly deal with customers to ensure satisfaction

Cashier Qualification

Diploma or Bachelor’s degree in relevant field.

Skills

• Communication skills
• Basic Math
• Customer Service
• Time management skills
• Dispute resolution
• Point of Sale Systems (POS)
• Attention to Detail

Common Cashier Interview Questions

• What Does Excellent Customer Service Mean to You?
• Being a cashier requires focus and attention to detail in order to prevent mistakes. How do you stay focused while on the job?
• Tell us About a Time You Delivered Excellent Service.
• How comfortable do you feel receiving money and counting back change as a cashier?
• How do you handle stress and pressure?