Bank Teller Salaries in Kenya

Bank tellers are responsible for handling customer financial transactions like deposits, withdrawals, transfers, money orders, and checking. They work at the teller station and deal directly with customers, handling cash and checks and completing banking transactions. They are often the first to notice and stop frauds like counterfeit money or identity theft.

Duties of a Bank Teller

• Counting cash
• Collect payment
• Provide balances and account information
• Filing deposit slips and paperwork
• Managing ATM deposits
• Balancing numbers at the end of the day.

Bank Teller Qualifications

Diploma/BSc. in relevant field.

Skills

• Math Skills.
• Customer Service Skills.
• Communications Skills.
• Time management.
• Ledger balancing.
• Attention to detail.
• Loan processing.

Bank Teller Interview Questions

• What characterize a good teller from your point of view?
• Give an example of you dealing with an irate customer and what you did to fix the problem?
• This job can be repetitive. What would motivate you to do it well every day?
• What would you do if you saw a fellow employee take a huge sum of money that belonged to the bank?
• Describe a situation when you felt pressure in work. How did you handle the pressure?